Software handover: can users complete the main task?
Receiving a login link does not mean a team is ready to use a product. A handover should include a real everyday task performed by the people who will use the software.
Walk through a real scenario
Ask a user to start at the first screen, enter information, complete each step and reach the final result. Watch where they need help, lack access or return to a spreadsheet.
These obstacles tell the team what guidance, fixes within scope or further clarification is needed before the tool goes into use.
Agree on what is handed over
Depending on the project agreement, this may include administrator accounts, access rights, instructions, initial data and a contact for issues.
Clarify who manages infrastructure, backups and later changes. Support scope, duration and additional work should be agreed before an incident forces the discussion.
Accept workflows, not only screens
A screen with all its buttons does not prove the complete process works. Compare the result with agreed workflows and acceptance criteria, record open items and assign an owner.