Privacy Policy
Updated: 30 September 2026
This page explains how Flint Software handles information when you visit this website or send an enquiry.
Information we receive
The enquiry form collects your name, email address, phone number and optional message. We also store submission time, language, service interest, the form entry point and your consent record. Authorized administrators may add notes and a status to follow up. Do not send passwords, identity documents or sensitive data through the form.
How we use it
We use this information to respond, understand your needs and follow up on your enquiry. Consent to send the form does not subscribe you to advertising. You can read the website without submitting personal information.
Visit statistics and browser storage
The website automatically records page views, a random per-tab session identifier, device category, approximate network country provided by Cloudflare, language and a source domain or campaign code. Our internal counter does not store names, email addresses, phone numbers, IP addresses or complete referring URLs. Visit records are kept for up to 366 days. A new tab session begins after 30 minutes without a page load. The website uses Google Analytics to measure visits. The Google tag loads automatically and may use cookies, device information and page URLs. Measurement data is sent to Google. Enquiry form contents are not sent to Google Analytics.
The website stores your language preference in your browser. A security cookie lasting 24 hours helps protect the forms from abuse. An administrator session cookie lasts up to 12 hours, with expiry after 30 minutes of inactivity. Administrators may opt into push notifications on their devices. For a new enquiry, the sender name and enquiry ID are sent as an encrypted payload through the browser push service (such as Apple, Google or Mozilla) to registered devices; the name may appear on the lock screen. Notifications do not include email, phone or message content. Administrators can disable notifications or log out to unregister that device. Subscription records remain until removal or provider expiry; queued notifications expire within 24 hours.
Infrastructure logs may contain IP addresses, timestamps and requested paths for operation and security.
Access and sharing
Form data is stored in Flint’s system for people assigned to handle enquiries and administer the system. Infrastructure providers may process data to operate their services, and information may be disclosed where legally required. Flint does not sell enquiry data. Clicking WhatsApp, Zalo or email uses an external service, whose own policy applies.
Retention and protection
Enquiry records are retained while handling your request and maintaining necessary correspondence history. Records that are no longer needed are reviewed for deletion. If an enquiry becomes a project, project record retention follows the relevant agreement and legal obligations. Contact us to ask about your record’s retention or to request deletion.
Flint uses administrator authentication, access restrictions and system safeguards. No method of storage or transmission eliminates every risk. Backups are managed separately; deleting an active record does not mean every backup copy is deleted immediately.
Your choices and rights
Contact contact@flintsoftware.vn to request access, correction, deletion, withdrawal of consent or restricted processing. We may verify necessary information before acting to avoid disclosing data to another person. Withdrawing consent may prevent further form-based follow-up; applicable legal or contractual retention duties are considered separately. You may raise concerns or complaints under applicable law.
Contact and updates
Data enquiries: Flint Software, contact@flintsoftware.vn, +84 867 895 222. We update this page when our handling of information changes and seek fresh consent separately when required.